Your frustration is evident within your review and we apologize for your recent experience regarding the interaction with one of our staff members. For this Finger Lakes Racino, an average/mixed experience. If you're looking for better player odds, try Seneca Niagara or Turningstone. The comps for what $ you're putting into their machines and payouts are absolutely horrible. May visit the Vineyard Buffet on a subsequent visit we hesitate as it's a bit pricey without a coupon. The offerings were good and plentiful (surprisingly a delicious slice of prime rib) along with pasta, asian, pizza, mexican and egg and other breakfast offerings, and a dessert area. The Buffet is a large, bright restaurant, and our server was kind, funny, and efficient (thanks Kimmi). Normally $21.95 each, but you save $2 each by showing your player club card, and we also had a coupon for additional savings. On this visit, we visited the Vineyard Buffet around 1:30pm on a Saturday afternoon, which they identified as 'brunch'.
Keep in mind the horses don't race on Sunday, which we discovered on a previous visit. The horse track is pretty and seemingly well kept with flowers. Find its location handy, plenty of free parking in open lot with free shuttle if needed valet parking with covered drop off for $4 if you want. Have visited Finger Lakes Racino a few times.